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Dialogue AI Privacy Policy
How Dialogue AI collects, uses, stores and protects your information, written in plain language.
Last updated: 1 August 2026
1. Who We Are
Dialogue AI operates the website at dialoguea.net and the companion chat experience offered through it. This policy explains what we collect, why we collect it and what you can ask us to do with it.
2. Scope of This Policy
This policy covers every page of Dialogue AI and every conversation held on it. It does not cover third party websites you reach through links that we do not control.
3. Age Requirement
Dialogue AI is available only to adults aged 18 or over. We do not knowingly collect information from minors, and any account found to belong to a minor is removed.
4. Information You Give Us
This includes the email address used to create an account, any display name you choose and the messages you send inside a conversation.
5. Information Collected Automatically
When you load a page we record technical details such as browser type, approximate region, device category and the pages visited, so the service can be kept stable.
6. Cookies and Local Storage
Small files are stored on your device to keep you signed in, remember display preferences and measure aggregate traffic. You can clear or block them in your browser at any time.
7. Why We Process Your Data
We use your information to run the service, keep conversations continuous, prevent abuse, respond to support requests and meet legal obligations.
8. Legal Bases
Depending on your location we rely on contract performance, legitimate interest in operating a safe service, your consent for optional cookies, and legal obligation where the law requires it.
9. Conversation Content
Message history is stored so a companion can continue where you left off. It is linked to your account and is not published anywhere.
10. How Long We Keep Data
Account data is kept while your account is open. Conversation history is kept until you delete it or close the account. Technical logs are kept for a limited period and then removed.
11. Deleting Your Conversations
Any thread can be cleared from inside the chat. Once cleared it is removed from active systems and drops out of backups on the normal backup cycle.
12. Closing Your Account
You can request account closure at any time. Closure removes your profile and conversation history, except records we are legally required to retain.
13. Service Providers
We work with hosting, security, email delivery and analytics providers. They may process data only on our instructions and only to deliver their service.
14. International Transfers
Data may be processed in countries other than your own. Where that happens we use recognised safeguards such as standard contractual clauses.
15. Security Measures
We use encryption in transit, restricted internal access, monitoring and regular review of our systems. No online service can promise perfect security, but we treat it seriously.
16. Data Breach Handling
If a breach affects your personal data we will notify affected users and the relevant authority within the timeframes set by applicable law.
17. We Do Not Sell Your Data
Dialogue AI does not sell, rent or trade personal data or conversation content to advertisers, data brokers or any other third party.
18. Marketing Messages
We only send marketing email if you opt in. Every message carries an unsubscribe link and opting out never affects your access to the service.
19. Analytics
Aggregate statistics tell us which pages are used and where errors occur. These reports do not identify individual users.
20. Your Access Rights
You may request a copy of the personal data we hold about you, in a portable format where technically possible.
21. Correction and Deletion
You may ask us to correct inaccurate details or delete data we no longer need to keep.
22. Objection and Restriction
You may object to certain processing or ask us to restrict it while a dispute about accuracy or legitimacy is being resolved.
23. Withdrawing Consent
Where processing relies on consent you can withdraw it at any time. Withdrawal does not affect processing that already took place.
24. Rights for California Residents
California residents may request disclosure of categories of information collected and deletion of that information, and will not be treated differently for exercising these rights.
25. Rights in the European Economic Area and United Kingdom
Users in these regions hold the rights described above under the GDPR and UK GDPR and may complain to their national supervisory authority.
26. Automated Decision Making
Dialogue AI does not make decisions with legal or similarly significant effects about you using automated processing alone.
27. Third Party Links
Pages may link to sites we do not operate. Their privacy practices are their own and we encourage you to read their policies.
28. Fictional Characters and Imagery
All companions on Dialogue AI are fictional and every portrait is generated. No real individual is depicted or represented.
29. Changes to This Policy
If this policy changes we will update the date at the top of the page and, for significant changes, tell you inside the service.
30. Contacting Us
Questions about privacy can be sent to privacy@dialoguea.net and we aim to reply within thirty days.